01 · Diagnosis
We understand the business, audience, current stack, constraints and criteria for a useful result.
- Business and user goals
- Existing data and assets
- Decision-makers
- Risks and dependencies
How it works
A clear process from first conversation to continuous improvement.
Every engagement is adapted to the challenge, but the operating principles remain consistent: context, priorities, visible decisions and accountable delivery.
Talk to FGX ↗02 · Scope and strategy
The proposal translates the diagnosis into priorities, deliverables, schedule, responsibilities and investment.
- Explicit assumptions
- Approval milestones
- Success criteria
- What is outside scope
03 · Build and validate
Work advances in reviewable cycles, with consolidated feedback and quality checks appropriate to the solution.
- Design and content review
- Technical QA
- Accessibility and performance
- Measurement validation
04 · Deliver and evolve
We publish or hand over the work with documentation and define the next cycle when continuous support makes sense.
- Launch checklist
- Team orientation
- Support channel
- Optimization roadmap